Reservation - Cancellation policy

We kindly ask you allow at least:

48Hr-notice for Holidays, Weekends or Travel/Events bookings

24 hour-notice for all other bookings to avoid fees.

** No anonymous bookings. Only real contacts are accepted **

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CREDIT CARD DEPOSIT SERVES TO SECURE YOUR RESERVATION AND BILLING IN CASE OF NO SHOW
OR LAST-MINUTE CANCELLATION >< IT IS NOT A PRE-PAYMENT FOR SERVICE><

PAYMENT IS COLLECTED AFTER SERVICE. YOUR CARD WILL NOT BE BILLED

Unless:

• * For a NO show/NO call or LATE cancellation (less than 24Hr):

Your CC will be charged:

50% (late cancel - less than 24 hours notice), or

100% (no-show or less than 8 hours notice) fee for the missed reserved scheduled time.

FULL PREPAYMENT DEPOSIT applies:

*  For New client booking 90 minutes or more 

* For Holidays bookings, Mobile events bookings 

Please Note:
■ A no-show or last-minute cancel will automatically redeem your voucher/coupon as used and invalid

■ Cancelling more than 2X for the same appt will automatically forfeit the redemption of any vouchers.

))) Expired coupons/vouchers are subject to additional fees in difference to match actual fees.

))) Voucher/Coupon upgrade is subject to minimal fee.

Purchase of any of our products and services through 3rd parties Constitutes acceptance of our terms policy and conditions.                          Plus, any fine prints stated on third party merchants.

 To protect yourself, Therapist/Esthetician and our customers * NO service will be performed on:

))  Any skin lesions/flared up conditions until completely healed. Or while undergoing cancer Tx, cosmetic or dermatologist care.

)) Or symptoms of illness, Exposed to covid; Or RECENT (less than 2- weeks) fall, surgery or auto accident.

Otherwise, a Dr. release will be required in order to proceed.

 We ask that you review and understand each service's description details + contra-indications listed

Before booking and consenting to treatment.  Please ASK if you have any questions or concerns.

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•  Remember, you session time includes checking in and checking out *** (+/-5min)
• Thank you for your cooperation
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• We look forward to meeting you!
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  With Care & Gratitude;
• Eseka 🙂

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