Reservation - Cancellation policy

We kindly ask you allow at least:

48Hr-notice for Holidays, Weekends or Travel/Events bookings

24 hour-notice for all other bookings to avoid cancel fees.

** No anonymous bookings will be accepted. Only real names are allowed **

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CREDIT CARD DEPOSIT SERVES TO SECURE YOUR RESERVATION AND BILLING IN CASE OF NO SHOW
OR LAST MINUTE CANCELLATION >< IT IS NOT A PRE-PAYMENT FOR SERVICE><

PAYMENT IS COLLECTED AFTER SERVICE. YOUR CARD WILL NOT BE BILLED

Unless:

• * For a NO show/NO call or LATE cancellation (less than 24Hr or 48Hr):

Your CC will be charged 50% (late cancel) or 100% (no-show) fee for the missed reserved scheduled time.

FULL PREPAYMENT applies:

*  For New client booking 90 minutes or more 

* For Holidays bookings, Mobile events bookings 

Please Note:
■ A no show will automatically redeem your voucher as used and invalid

■ Cancelling more than 2X for the same appt will automatically forfeit the redemption of any vouchers/coupon.

*** BHT Groupon Policy ***

■ Groupon is 1st time/New customers only (new business!).

■ Groupon was designed to expose and promote new business:

Meaning, introducing merchants by "sampling" their services/products thru promotional deals:

* Never intended for repeated uses or regular services

* BHT allows 1 additional voucher visit only after 12 months

* BHT allows 1 purchase, only per deal or promo (up to 3). Will mot accept a few vouchers within the same category!

* BHT will honor only 1 voucher use per visit or per booking

* May purchase an additional voucher as "gift" to be used by a new user/customer

***Thank you for your cooperation, and please  read your Groupon prints before booking***

Scroll down the service menu and hit "GROUPON."

Then select your matching voucher option to schedule your appt. (gratuity is not included on the value of your voucher)

■ Must sign waiver

■ Coupons/Vouchers, Gift-cards/certificates are redeemable at business location, only. No outcalls or home visits on discounted products.

■ SWITCHING treatment on your voucher? No problem. But will require a service fee upgrade

■ EXPIRED voucher? No problem. But will require the difference in value be paid

Disclaimer:
Your Groupon, ClassPass, SpaFinder or Thervo may not be combined with any other promotional offers.

▪︎ Purchase of a ClassPass, SpaFinder, Thervo or Groupon @eseka_estetika or @Blissful Healing

Constitutes acceptance of our service terms and conditions.

▪︎ Plus any fine prints stated on your Groupon, Class Pass, Spa Finder, or Thervo account.

 To protect yourself, Therapist/Esthetician and our customers * NO service will be performed on:

>>> Any skin lesions/flared up conditions until completely healed.

>>> Symptoms of illness, Exposed to covid

>>> RECENT (less than 2- weeks) fall, surgery or auto accident.

If you are undergoing a treatment, taking certain meds/Px drugs; A Dr's released is required

Review each service's description details + contra-indications before booking and consenting to treatment.

Please ASK if you have any questions or concerns.

• If you are not satisfied after your session, or for any other reasons; Please contact us first for a simple resolution. That is exactly why we are here for, YOU!
• Often it's just a matter of communication. So, don't be quick to react before giving us a chance to understand you 🙂 Thank you!
•  
• ** Remember, you session time includes checking in and checking out *** (+/-5min)
• Thank you for your cooperation
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• We look forward to meeting you!
• 
  With Care & Gratitude
• Eseka 

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